Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Manage the team (Direct and indirect reports) in area of project scheduling, technical direction, future planning and standard development practices.
Manage the department and project recruitment, identify training requirement, retention and staff performance.
Ensure proper support procedures and processes are in place to support the various existing production systems. Establish and champion quality improvement activities for the department
The incumbent is expected to function independently to ensure that the assigned tasks and project objectives are met. Accountable for managing assigned project and department budgets. Works closely with customers, Business Analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
Meets scheduled milestones to ensure project/program objectives are met in a timely manner, in compliance with IT Technology Roadmap and has an in-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing software projects and programs using Agile Scrum and Kanban framework.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Involved in the full systems life cycle and is responsible for leading the team on designing, coding, testing, implementing and supporting applications software to ensure the applications is delivered on time and within budget.
Provide technical lead to team on production and user acceptance testing application support
Provides guidance and arrange training to less experienced analysts and programmers.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and managing succession and development planning for the team.