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Job Description
What you will do:
- Develop and maintain strong strategic business relationships with assigned National and Global Broker partners.
- Help develop and execute effective communication and relationship management programs across all levels of broker organizations.
- Develop a strong understanding of broker strategies, organizational structures, market positioning, and business priorities, and align them with Zurich’s business objectives.
- Partner cross-functionally with underwriting, distribution, and executive leadership teams to support targeted growth opportunities and strategic initiatives.
- Analyze market, broker, and distribution data to identify trends, growth opportunities, and operational improvements.
- Monitor broker performance and identify recurring issues, escalation themes, and opportunities for strategic intervention.
- Evaluate and resolve complex customer and distributor issues while identifying opportunities to improve channel effectiveness and growth.
- Design and implement business process standards, campaigns, and distribution programs to support operational excellence.
- Leverage tools, segmentation strategies, customer insights, and value propositions to improve sales effectiveness and distribution capabilities across multiple geographies.
- Support strategic tenders, broker network development, and market expansion opportunities.
- Collaborate with internal stakeholders and external broker partners to drive profitable growth and strengthen Zurich’s market position.
- Contribute to the development and execution of distribution strategies supporting complex insurance solutions and alternative risk financing opportunities.