Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in United States.
In this role, you will serve as a strategic partner to enterprise customers, ensuring they achieve maximum value from complex cloud and ERP-managed services. You will act as the primary point of contact, building trusted relationships with senior stakeholders and guiding them through service performance, optimization, and growth opportunities. Operating in a fast-paced, high-accountability environment, you will collaborate closely with technical, delivery, and support teams to ensure seamless service execution. You will also play a key role in identifying risks, improving customer satisfaction, and driving long-term retention. This position requires a strong blend of technical understanding and executive communication skills. You will help align customer goals with service capabilities across large-scale Oracle and cloud environments. The role is ideal for someone who thrives in enterprise-level relationship management and operational excellence.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in United States.
In this role, you will serve as a strategic partner to enterprise customers, ensuring they achieve maximum value from complex cloud and ERP-managed services. You will act as the primary point of contact, building trusted relationships with senior stakeholders and guiding them through service performance, optimization, and growth opportunities. Operating in a fast-paced, high-accountability environment, you will collaborate closely with technical, delivery, and support teams to ensure seamless service execution. You will also play a key role in identifying risks, improving customer satisfaction, and driving long-term retention. This position requires a strong blend of technical understanding and executive communication skills. You will help align customer goals with service capabilities across large-scale Oracle and cloud environments. The role is ideal for someone who thrives in enterprise-level relationship management and operational excellence.
