Job Description
We create smart innovations to meet the mobility challenges of now and the future. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses, autonomous subways, signalling and digital mobility solutions. Joining us means joining a truly global community of 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. The Transportation Operations Leader supports and facilitate the transformation of Alstom transportation organization in line with the Supply Chain strategy. Purpose of the Job The Transportation Operations Leader supports and optimizes Transport Control Tower (TCT) onboarding, operations and shipments ensuring process and regulation compliance. The Transportation Operations Leader manages the relationship and contract with key strategic provider(s) and drives transformation initiatives: Responsible for the TCT onboarding and/or Daily operational performance and/or IT referent by applying TCT’s processes Lead and/or coordinate the governance established between Alstom and the transportation service provider Maintain and sustain the Transportation performance scorecard both in terms of the quality of the services and costs Control completeness and quality of services delivered, and drive corrective actions as necessary Supports strategic programs, projects and network studies for the Transportation organization to achieve AT operational objectives Drive consistency in process, systems & data across AT Sites Facilitates communication towards internal and external stakeholders Main responsabilities The Transportation Operations Leader supervises site onboarding and/or daily operations Supervise TCT operational activities & process application Ensure all deliverables are provided on time and in full Plan and monitor project Milestones (Transport budget, Onboarding process, PO management, Service provider invoices audit, ….) Handle issues (day to day, recurrent) Ensure customs compliance within the scope of responsibility. Provide visibility, traceability, status to all stakeholders Ensure timely and accurate update of performance dashboard and reports Support Sites to get their parts at the right QCD expectation, looking for inventories/cost optimization Be first escalation point for operational issues raised by Alstom Sites Guarantee the consolidation and the follow-up of claims Supervise Suppliers’ onboarding and masterdata updates create Adhoc and regular Open Item lists Maintenance of the Supplier Onboarding Dashboard Coordinate meeting with the Sites to accelerate supplier onboarding Communication to suppliers Creation of Manual Entries if necessary Participate/ manage the Supplier Trainings ….. all subjects related to suppliers The Transportation Operations Leader drives Service provider continuous improvement and operational performance Prepare and run regular Performance reviews with Transportation providers and/or internal customers and/or Suppliers Manage quality and claim management (Root cause analysis and corrective actions) Drive continuous improvements initiatives and network studies in order to optimize shipments as well as truck and equipment utilization Monitor cost performance vs Budget; identify cost drivers, analyze deviations and propose action plans Run root cause analysis and corrective actions for any operational or system issues generating manual interventions in the transportation planning system Automate processes and/or repetitive tasks The Transportation Operations Leader maintains the Transportation Performance Management System for the scope under its responsibility Implement and maintain standard KPIs (on-time pickup and delivery and/or transport in/out per vehicle and/or truck fill-rate and/or cost per kg per shipment…); Understand reporting needs and design reports that provide stakeholders with accurate measurements of their business drivers Design robust data collection (from AT systems and/ or external parties); support maintenance of Master Data and set up of the Transportation Management system (new suppliers, sites, lanes, …) Ensures that communication channels are in place for a smooth process between Alstom and the service provider(s) Management of Change Requests for the Transportation Management System improvement The Transportation Operations Leader drives consistency in process mapping, systems & data across Sites Support deployment of SOPs (Standard Operating Procedures) and Transportation Routing guides across Sites; Monitor compliance with established Routings; measure extra-charges and STR (Special Transport Requests) We believe that a diverse and inclusive workforce is a lever to running a sustainable and successful business. We are dedicated to creating an inclusive environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.