Job Description
Reports To: Community Center Site Coordinator
Program: Patient Transport/Sterling Community Center
Location: 29 Sterling Ave, White Plains, NY
Schedule: 21 hours per week
FLSA Status: Part Time, Non -exempt
Salary Range: $19-$23 per/hour
The Transportation Specialist-Driver supports the operation of Greater Mental Health of New York’s mission by providing curb-to-curb transportation for daily participants and ensuring timely arrival to and from program activities. Services are delivered in a recovery-oriented and trauma-informed manner, with flexibility to support individuals’ recovery goals. The Transportation Specialist also contributes to the maintenance and upkeep of vehicles, program grounds, and the site at 29 Sterling. They are expected to know and follow the established policies and procedures of Greater Mental Health of New York.
Responsibilities:
- Maintenance of vehicles at 29 Sterling and ensuring they are safe to operate.
- Collaborate with the Vice President of Facilities and Business Operations for maintenance services related to vehicles at 29 Sterling and the site itself.
- Plan each route based on road and traffic conditions, accounting for vehicle size and local infrastructure to avoid hazards such as low bridges, narrow roads, and other obstacles.
- Ability to operate vehicles in a safe and responsible manner.
- Operate vehicles in full compliance with all traffic laws, maintaining appropriate speeds at all times and adhering to all organizational vehicle policies and safety protocols.
- Transport clients and/or staff to and from 29 Sterling and identified destinations as required.
- Complete a daily vehicle report, including a record of individuals transported, and any other required documentation related to transportation activities.
- Responsible for the cleanliness and upkeep of assigned vehicles, including coordinating regular maintenance.
- Attend regularly scheduled supervisory sessions, team meetings, and safety trainings.
- Other related duties as assigned.
Competencies:
- Knowledge of primary and secondary road networks in Westchester County.
- Knowledge of traffic rules and regulations.
- Thrive in a service-oriented role and work effectively with diverse populations.
- Strong attention to detail.
- Outgoing, motivated, and able to maintain strong interpersonal relationships.
- Maintain a professional image and demeanor; be well-groomed and polite.
- Demonstrated dedication to promoting recovery and recovery-oriented principles.
Key Performance Indicators (KPIs):
- Ensure that vehicles at 29 Sterling are maintained and safe to operate.
- Effectiveness in planning routes and navigating traffic conditions.
- Compliance with safety guidelines.
- Timeliness in completing scheduled transportation activities.
- Accuracy and completeness of daily vehicle and transportation reports.
- Vehicles at 29 Sterling and program grounds are maintained in a clean, safe, and functional condition in alignment with program standards.
Requirements:
- Must have prior experience driving large vehicles preferred.
- Must possess a high school diploma or GED.
- Experience in a related field required; flexible schedule is strongly preferred.
- Must have a valid Driver’s License and a driving record satisfactory to our insurance carrier.
- Must maintain current New York State Defensive Driving certification.
- Bilingual (Spanish) preferred.
- Must have excellent interpersonal skills and a kind, caring approach toward staff and participants.
- Must be reliable, able to work independently, and understand the importance of maintaining confidentiality.
- Basic computer knowledge is required.
- Fluency in English (reading, writing, speaking).
- Must be cleared and maintain clearance by applicable regulatory clearances as required.
- Legally eligible to work in the United States without sponsorship.
Special Considerations:
Hours per week, reporting structure, and location are subject to change per program needs.
Mandated Reporter:
This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.
Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.