Customer Service Representative - 12 month Fixed Term,

Role Purpose To process related transactions to ensure customer orders, communications and requirements are managed in an efficient way. To liaise with operational areas of our business to aide in the processing and management of our customers and suppliers specific requirements. To support the Team Leader/Client Services Manager in ensuring a first class customer service level is achieved at all times. Main duties and responsibilities •Ensure that collaborative, positive and productive relationships are maintained within the department and with internal and external customers. •Ensure that all documentation is completed as required and in a timely way. Complete allocated administration tasks accurately and on-time following agreed procedures and processes. •Complete customer and supplier systems with accurate and timely information. •Input accurate information into company ERP system [AX] •Actively report EHS issues and near misses. •Support and promote ‘5S’ activities within the office. •Define and produce Standard Operating Procedures (SOPs) that support business continuity. •Participate and contribute to SDT meetings