Job Description
Solution Engineer
Department: Commercial
Employment Type: Full Time
Location: London
Reporting To: Rikki Schmidle
Description
Key Responsibilities
Partner with account executives to understand customer requirements and align product capabilities to business objectives.
Design and deliver compelling, high-level product demonstrations and technical presentations that clearly articulate value to prospective clients.
Define technical architectures, integration points, and project scope, ensuring proposed solutions are feasible, scalable, and aligned with customer needs.
Lead the technical execution of trials and PoCs to validate the solution in a real-world customer context and support deal closure.
Act as a trusted technical advisor, addressing questions, risks, and objections throughout the sales process.
Communicate customer requirements, objections, and market insights back to product and engineering teams to inform roadmap decisions.
Skills Knowledge and Expertise
Strong understanding of software systems, SaaS platforms, and/or relevant IT infrastructure, including integrations and APIs.
Ability to translate complex technical concepts into clear, value-led messaging for both technical and non-technical stakeholders.
Solid understanding of the B2B sales process, with the ability to support value-based and consultative selling.
Proven ability to analyse customer business challenges and map them to effective technical solutions.
Familiarity with:
- Software demonstration tools
- CRM platforms (e.g. Salesforce)
- API, MCP, and integration tools
- Basic programming or scripting languages (e.g. SQL, Python)
Typically a bachelor’s degree in Computer Science, IT, or a related discipline, with prior experience in a technical, customer-facing, or pre-sales role.
Why LBR?
Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees
We are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation.
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
Benefits
Start of employment:
- Eye care
- Employee Assistance Programme
- A day off for your birthday
- Pension (4% employer contribution and 4% employee contribution)
- Life assurance
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
- Private healthcare
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
