Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Licensed Customer Service Representative in the United States.
This role sits at the heart of customer support within the insurance industry, handling high-volume inbound calls related to policy management and billing.
You will assist customers with questions about coverage, endorsements, certificates, binders, and policy updates in a fast-paced environment.
A significant portion of the work involves resolving billing inquiries, especially during peak cycles around military pay dates.
New hires initially focus on billing support while preparing for state licensing through fully supported training and exam preparation.
The role offers a structured career path toward becoming a licensed insurance professional.
It requires strong communication skills, attention to detail, and the ability to thrive in a remote, service-driven setting.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Licensed Customer Service Representative in the United States.
This role sits at the heart of customer support within the insurance industry, handling high-volume inbound calls related to policy management and billing.
You will assist customers with questions about coverage, endorsements, certificates, binders, and policy updates in a fast-paced environment.
A significant portion of the work involves resolving billing inquiries, especially during peak cycles around military pay dates.
New hires initially focus on billing support while preparing for state licensing through fully supported training and exam preparation.
The role offers a structured career path toward becoming a licensed insurance professional.
It requires strong communication skills, attention to detail, and the ability to thrive in a remote, service-driven setting.
