Quality Assurance Specialist - (Automation / Contact Centre applications)
Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Quality Assurance Specialist - (Automation / Contact Centre applications) in Canada.
This role is centered on ensuring the quality, reliability, and performance of complex technology and contact centre applications across enterprise environments. You will work closely with development, infrastructure, and business teams throughout the full software development lifecycle to design and execute robust testing strategies. The position combines hands-on test automation development with analytical quality assurance, enabling early detection of defects and continuous improvement of systems and processes. You will contribute to both functional and integrated testing efforts across multiple platforms, ensuring seamless end-user experiences. Operating in a collaborative and fast-paced environment, you will also play a key role in enhancing QA standards and automation capabilities. This is a highly impactful role where your insights directly influence product stability, operational efficiency, and customer satisfaction.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Quality Assurance Specialist - (Automation / Contact Centre applications) in Canada.
This role is centered on ensuring the quality, reliability, and performance of complex technology and contact centre applications across enterprise environments. You will work closely with development, infrastructure, and business teams throughout the full software development lifecycle to design and execute robust testing strategies. The position combines hands-on test automation development with analytical quality assurance, enabling early detection of defects and continuous improvement of systems and processes. You will contribute to both functional and integrated testing efforts across multiple platforms, ensuring seamless end-user experiences. Operating in a collaborative and fast-paced environment, you will also play a key role in enhancing QA standards and automation capabilities. This is a highly impactful role where your insights directly influence product stability, operational efficiency, and customer satisfaction.