Sr. Manager of Member Engagement

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Manager of Member Engagement based in the United States.

This role sits at the center of member experience strategy for a mission-driven healthcare organization focused on supporting individuals with complex medical conditions.
You will define and scale engagement programs that drive meaningful outreach, higher utilization, and stronger member outcomes across diverse populations.
The position blends strategy, operations, and people leadership, with ownership of both performance metrics and day-to-day execution quality.
You will lead a targeted RN outreach team while building scalable systems, processes, and reporting infrastructure from the ground up.
A key part of the role involves turning data and behavioral insights into actionable engagement strategies that improve participation and impact.
You will collaborate closely with clinical, marketing, and account teams to ensure alignment across all member-facing initiatives.
This is a high-visibility role where you will shape how engagement is delivered at scale across the organization.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Manager of Member Engagement based in the United States.

This role sits at the center of member experience strategy for a mission-driven healthcare organization focused on supporting individuals with complex medical conditions.
You will define and scale engagement programs that drive meaningful outreach, higher utilization, and stronger member outcomes across diverse populations.
The position blends strategy, operations, and people leadership, with ownership of both performance metrics and day-to-day execution quality.
You will lead a targeted RN outreach team while building scalable systems, processes, and reporting infrastructure from the ground up.
A key part of the role involves turning data and behavioral insights into actionable engagement strategies that improve participation and impact.
You will collaborate closely with clinical, marketing, and account teams to ensure alignment across all member-facing initiatives.
This is a high-visibility role where you will shape how engagement is delivered at scale across the organization.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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