Senior Customer Success Specialist (Motorsport)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Specialist (Motorsport) in United States.

This role sits at the intersection of elite sport, advanced technology, and high-performance customer engagement, supporting professional motorsport teams and organizations using cutting-edge performance and video analysis tools. You will act as a trusted advisor to high-profile customers, ensuring they fully leverage complex technical solutions to improve decision-making, performance, and operational efficiency on and off the track. Working in a fast-paced, field-driven environment, you will combine technical troubleshooting, product expertise, and relationship management to deliver an exceptional customer experience. The role involves frequent interaction with race teams, series organizers, and circuits, often in live event settings where responsiveness and precision are critical. You will also serve as the voice of the customer, feeding insights back into product and engineering teams to shape future innovation. This is a highly collaborative and hands-on role that blends customer success, technical support, and on-site engagement in a uniquely dynamic sports environment.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Specialist (Motorsport) in United States.

This role sits at the intersection of elite sport, advanced technology, and high-performance customer engagement, supporting professional motorsport teams and organizations using cutting-edge performance and video analysis tools. You will act as a trusted advisor to high-profile customers, ensuring they fully leverage complex technical solutions to improve decision-making, performance, and operational efficiency on and off the track. Working in a fast-paced, field-driven environment, you will combine technical troubleshooting, product expertise, and relationship management to deliver an exceptional customer experience. The role involves frequent interaction with race teams, series organizers, and circuits, often in live event settings where responsiveness and precision are critical. You will also serve as the voice of the customer, feeding insights back into product and engineering teams to shape future innovation. This is a highly collaborative and hands-on role that blends customer success, technical support, and on-site engagement in a uniquely dynamic sports environment.