Claims Training and Development Facilitator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Training and Development Facilitator based in Canada.

This role is focused on enabling Claims professionals to build the knowledge, confidence, and technical capability needed to deliver high-quality service to customers.
You will design, deliver, and continuously improve training programs that support claims teams across Canada, ensuring alignment with operational processes and compliance standards.
The position combines facilitation, instructional design, and stakeholder consulting within a fast-paced insurance environment.
You will play a key role in identifying learning gaps, developing targeted solutions, and enhancing overall organizational performance.
The role involves close collaboration with Claims leadership, quality, and compliance teams to ensure training is relevant and impactful.
This is a highly interactive position where communication, coaching, and continuous improvement directly influence employee success and customer outcomes.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Training and Development Facilitator based in Canada.

This role is focused on enabling Claims professionals to build the knowledge, confidence, and technical capability needed to deliver high-quality service to customers.
You will design, deliver, and continuously improve training programs that support claims teams across Canada, ensuring alignment with operational processes and compliance standards.
The position combines facilitation, instructional design, and stakeholder consulting within a fast-paced insurance environment.
You will play a key role in identifying learning gaps, developing targeted solutions, and enhancing overall organizational performance.
The role involves close collaboration with Claims leadership, quality, and compliance teams to ensure training is relevant and impactful.
This is a highly interactive position where communication, coaching, and continuous improvement directly influence employee success and customer outcomes.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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