Analyst – Zeno Data & Intelligence
Job Description
Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
Job Description:
Analyst, Data & Intelligence Strategy
About The Role:
We are looking for an analytically driven individual to join the Zeno Data & Intelligence team. This role is for an Analyst in a communications world – straddling the intersection between numbers and messages. Daily, you will utilize tools and strategies to translate raw data into valuable business insights and optimization suggestions. Working closely with PR, digital and integrated account teams, you will support the execution of data-driven recommendations generated through proprietary in-house learnings across multiple clients.
As an Analyst, you will manage reporting projects from start to finish, ensuring deliverables are completed on time, on budget and aligned to client objectives. You will work across a variety of earned, social, digital and web analytics platforms to collect, aggregate and analyze data, identify trends and provide actionable insights. This role requires strong attention to detail, comfort working with large datasets and the ability to communicate findings clearly to both internal teams and clients.
This analytics team works in lockstep with the digital and account teams at Zeno Group and will interact with every facet of the organization and, at times, clients as well. If you have an affinity for a wide gamut of data and are eager to deepen your analytics expertise, this role will provide exposure to diverse datasets, reporting methodologies and emerging tools while helping shape future programming recommendations.
Responsibilities:
Manage reporting projects by collaborating with account teams and analytics leads to ensure timely and accurate delivery of reports and dashboards.
Aggregate, clean and analyze data from multiple sources including earned media, social listening, website analytics and digital performance platforms.
Provide quality assurance across datasets and reporting deliverables, identifying and resolving inconsistencies independently.
Develop reporting decks and dashboards using existing templates while contributing recommendations for improved storytelling and visualization.
Identify key performance indicators and support the development of measurement frameworks aligned to client objectives.
Leverage data insights to identify trends, opportunities and optimization recommendations for campaigns and programs.
Present report findings and insights to internal stakeholders and support client-facing presentations.
Support junior staff and interns by delegating tasks, monitoring project progress and providing feedback as needed.
Build and refine Boolean search queries to support data collection and reporting initiatives.
Manage individual project timelines, communicate bandwidth needs proactively and support budget tracking aligned to account allocations.
About You:
2-3 years of recent experience in marketing, communications, digital or analytics role, preferably within an agency environment.
Intermediate proficiency in Microsoft Excel including formulas, pivot tables, V-lookups and data analysis.
Working knowledge of data visualization tools such as Tableau, Looker Studio or similar platforms preferred.
Demonstrates curiosity and openness to emerging AI technologies and applies AI-assisted tools to support workflow efficiencies, GEO analysis and data storytelling.
Strong understanding of data quality assurance and experience working with large datasets from multiple sources.
Strong quantitative, analytical and problem-solving skills.
Excellent organization, time management and communication skills.
Ability to manage timelines and multitask across a variety of projects.
Ability to work independently as well as part of a team.
Familiarity and expertise with public relations and social media data providers and tools such as MuckRack, Cision, Newswhip, Talkwalker and similar platforms preferred.
Pay Range: $60,000-$ 70,000 USD/yr
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
Level 03
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
About Our Benefits
Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.
Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.