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Jobgether

Lead, Customer Strategy Analytics & Applied AI

Jobgether
CanadaPosted 6 days ago
Full-timehybrid
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Job Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead, Customer Strategy Analytics & Applied AI based in Canada.

This role sits at the intersection of analytics, strategy, and applied AI within a high-growth, product-led environment. You will help redefine how Customer Success and Customer Support operate by building data-driven systems and AI-powered tools that directly influence retention and revenue growth. Working closely with senior leadership, you will shape customer lifecycle strategy and identify high-impact opportunities across the organization. Rather than focusing only on reporting or insights, you will design and ship production-ready data products and automated workflows. The environment is fast-moving, experimental, and highly cross-functional, with strong emphasis on ownership and execution. This is a senior individual contributor role with broad visibility and the opportunity to influence company-wide customer strategy.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead, Customer Strategy Analytics & Applied AI based in Canada.

This role sits at the intersection of analytics, strategy, and applied AI within a high-growth, product-led environment. You will help redefine how Customer Success and Customer Support operate by building data-driven systems and AI-powered tools that directly influence retention and revenue growth. Working closely with senior leadership, you will shape customer lifecycle strategy and identify high-impact opportunities across the organization. Rather than focusing only on reporting or insights, you will design and ship production-ready data products and automated workflows. The environment is fast-moving, experimental, and highly cross-functional, with strong emphasis on ownership and execution. This is a senior individual contributor role with broad visibility and the opportunity to influence company-wide customer strategy.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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Lead, Customer Strategy Analytics & Applied AI at Jobgether | Renata