Technical Account Manager, Contractor

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager, Contractor based in the United States.

This role sits at the intersection of technical expertise and customer success, acting as a trusted advisor to strategic enterprise clients using a leading cybersecurity SaaS platform. You will work closely with post-sales customers to ensure successful adoption, optimization, and expansion of solutions across complex environments. The position requires a blend of hands-on technical understanding and strong relationship management skills, supporting customers through configuration, upgrades, and ongoing health monitoring. You will collaborate across support, professional services, product, and engineering teams to resolve issues and drive long-term value. This is a highly visible role where your work directly impacts customer satisfaction and account health. It is ideal for someone who thrives in dynamic environments and enjoys solving technical challenges while engaging with senior stakeholders.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager, Contractor based in the United States.

This role sits at the intersection of technical expertise and customer success, acting as a trusted advisor to strategic enterprise clients using a leading cybersecurity SaaS platform. You will work closely with post-sales customers to ensure successful adoption, optimization, and expansion of solutions across complex environments. The position requires a blend of hands-on technical understanding and strong relationship management skills, supporting customers through configuration, upgrades, and ongoing health monitoring. You will collaborate across support, professional services, product, and engineering teams to resolve issues and drive long-term value. This is a highly visible role where your work directly impacts customer satisfaction and account health. It is ideal for someone who thrives in dynamic environments and enjoys solving technical challenges while engaging with senior stakeholders.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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