Strategic Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Customer Success Manager based in Germany.

This is a high-impact, enterprise-facing customer success role focused on building deep, consultative partnerships with some of the most complex and strategically important customers in the EMEA region. You will work with large, multi-stakeholder organizations to drive product adoption, long-term value realization, and measurable business outcomes. Acting as a trusted advisor, you will translate a highly configurable platform into meaningful customer success across hiring workflows and talent operations. The role requires strong analytical thinking, technical curiosity, and the ability to operate comfortably in ambiguity and complexity. You will own a strategic portfolio of enterprise accounts, shaping engagement models and influencing customer health at scale. This is a highly collaborative environment where Customer Success works closely with Product, Sales, and Operations to continuously improve customer experience.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Customer Success Manager based in Germany.

This is a high-impact, enterprise-facing customer success role focused on building deep, consultative partnerships with some of the most complex and strategically important customers in the EMEA region. You will work with large, multi-stakeholder organizations to drive product adoption, long-term value realization, and measurable business outcomes. Acting as a trusted advisor, you will translate a highly configurable platform into meaningful customer success across hiring workflows and talent operations. The role requires strong analytical thinking, technical curiosity, and the ability to operate comfortably in ambiguity and complexity. You will own a strategic portfolio of enterprise accounts, shaping engagement models and influencing customer health at scale. This is a highly collaborative environment where Customer Success works closely with Product, Sales, and Operations to continuously improve customer experience.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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