PT EYALP Crossover Program Associate

We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book.

Now’s your chance to join the best team in Brooklyn!

Brooklyn Public Library's Enhanced Young Adult Learning Program (EYALP) is designed especially for young adults ages 17 to 24 who would like to complete their high school equivalency and move ahead into higher education, job training, and the workplace of their dreams. Our goal is to apply a primary-person approach in helping achievers plan for their career and learning goals.
The mission of EYALP is to partner with young adults to cultivate literacy and numeracy foundations, move toward high school equivalency, and contextualize learning in growth industries—ranging from construction to entrepreneurship—to propel EYALP achievers toward satisfying and successful careers.

The EYALP is seeking a part-time Program Associate to provide administrative, recruitment, and community engagement support. The Program Associate works under the supervision of the Enhanced Young Adult Literacy Program Coordinator and performs general administrative functions for the program.

The Program Associate will be responsible for recruitment for our newly added NFTE entrepreneurship training combined with the current GED program, as well as registration of young adults at various sites. The Program Associate will help ensure participants are knowledgeable about free programs and resources that can alleviate barriers to completing their educational goals.

Additionally, this role will participate in and support various community engagement projects for young adults, helping to expand program visibility, strengthen partnerships, and promote civic involvement.

We are seeking someone passionate about making a difference in the community by supporting young adults to reach their fullest potential.

This is a part-time position. The salary for this position is $25/hr for up to a 19-hour workweek. This is a grant-funded position. Renewal is based on performance and funding availability through January 1, 2027.

Characteristics of a Successful Candidate

• Commitment to the mission and goals of Brooklyn Public Library and EYALP

• Ability to work cooperatively with peers and demonstrate strong communication skills

• Strong initiative and problem-solving skills

• Adaptability to changes throughout the workday/environment

• Engagement approach and counseling techniques responsive to diverse populations

• Ability to make creative contributions to the educational growth and community engagement of young adults

Primary Functions

Duties and responsibilities include, but are not limited to:

• Manage scheduling and assessments to determine program eligibility

• Facilitate the TABE test and run assessment reports via DRC

• Input registration information into Salesforce database

• Assist in planning and organizing educational trips, college tours, and community engagement activities

• Collect documents and maintain participant documentation and files

• Ensure all data entry, registration inquiries, and attendance tracking are current

• Lead recruitment efforts, including attending community events, organizing information sessions, and conducting orientations

• Develop external referral partnerships to expand recruitment and enrollment

• Conduct phone, web, and in-person outreach to support interested young adults

• Participate in and help coordinate community engagement projects, workshops, outreach campaigns, and service-learning opportunities for young adults

• Distribute and track participant loaner technology

• Monitor participant progress and conduct frequent follow-ups

• Work collaboratively with EYALP and BPL staff, including NYCHA YouthBuild Project Manager, to support program goals

• Perform other tasks necessary to achieve service and programmatic objectives

• Other duties as assigned by supervisor

Qualifications

• High School Diploma or High School Equivalency (HSE) required; some college coursework and/or Bachelor’s degree preferred

• Minimum of two years recruitment and administrative experience or training preferred

• Ability to respond to telephone, in-person, and web inquiries professionally

• Ability to build strong relationships with youth and adult participants (17+)

• Experience working with culturally diverse populations

• Experience facilitating the Test of Adult Basic Education (TABE) preferred

• Knowledge of office machines (copiers, fax, printers, computers)

• Strong computer proficiency, including Microsoft Office (Word, Teams), Google Suite (Google Classroom, Docs, Sheets), and similar platforms

• Initiative, resourcefulness, tact, courtesy, and sound judgment

• Excellent analytical, organizational, verbal, and written communication skills

• Flexible, able to work under pressure, and highly motivated

• Demonstrated creativity, flexibility, and follow-through

Work Environment

Business casual. This role routinely uses standard office equipment such as computers, phones, whiteboards, and photocopiers.

Travel

This position is in-person work at the Brooklyn Public Library Learning Center and/or off-site NYCHA Community Centers/ community partner locations, with some opportunities to work remote.

Expected Work Schedule & Setting

• Program operates Monday–Friday

• Time slots vary: 10:00 AM – 2:00 PM or 1:00 PM – 5:00 PM

• Fully in-person position

• Workdays/hours subject to change based on EYALP needs

We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.

Brooklyn Public Library is an equal opportunity employer.