Customer Xperience Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Xperience Manager based in the United States.

This is a customer-facing, strategic role focused on driving long-term success and value realization for enterprise clients across complex technology environments. You will act as a trusted advisor, guiding customers through onboarding, adoption, expansion, and renewal across enterprise software agreements. The role sits at the intersection of customer success, technical consulting, and account management, requiring both business acumen and technical fluency. You will partner closely with sales, engineering, and internal delivery teams to ensure seamless execution and a consistent customer experience. This position is highly relationship-driven, with a strong emphasis on proactive engagement, problem-solving, and lifecycle management. You will play a key role in identifying growth opportunities while ensuring customers fully leverage the value of their technology investments. The environment is fast-paced, collaborative, and centered on measurable customer outcomes.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Xperience Manager based in the United States.

This is a customer-facing, strategic role focused on driving long-term success and value realization for enterprise clients across complex technology environments. You will act as a trusted advisor, guiding customers through onboarding, adoption, expansion, and renewal across enterprise software agreements. The role sits at the intersection of customer success, technical consulting, and account management, requiring both business acumen and technical fluency. You will partner closely with sales, engineering, and internal delivery teams to ensure seamless execution and a consistent customer experience. This position is highly relationship-driven, with a strong emphasis on proactive engagement, problem-solving, and lifecycle management. You will play a key role in identifying growth opportunities while ensuring customers fully leverage the value of their technology investments. The environment is fast-paced, collaborative, and centered on measurable customer outcomes.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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