Job Description
Who We Are
At Nature's Touch, you're not just building a career - you're joining a trailblazing team that believes in the power of collaboration, diversity, and continuous learning.
Since 2004, we've grown from a small startup into a global leader in private-label frozen food manufacturing. From our roots in Quebec, we've expanded across North America with state-of-the-art facilities and a growing presence in Australia, Taiwan, and Japan - proudly supplying millions of households worldwide.
What drives us is simple: a commitment to quality, innovation, and sustainability. We're shaping the future of frozen fruit - and we'd love for you to be part of that journey. At Nature's Touch, growth opportunities are everywhere.
The Opportunity
As a key partner to the Senior Project Manager - Head of PMO, you will own the end-to-end execution of private-label and branded initiatives across a high-volume, fast-moving portfolio. You will lead cross-functional teams through the full product lifecycle - from project initiation and innovation launches to artwork development, packaging transitions, and discontinuations - with full accountability for on-time delivery and outcomes. Your work will directly shape the commercialization of products on shelves across major North American and Global retailers.
Greater Toronto Area, Canada | Hybrid (2-4 days onsite per month)
What You'll Do
- Develop and manage detailed project plans, ensuring deliverables are completed on time, within scope, and aligned with project objectives for various project types such as innovation and packaging transitions.
- Lead artwork management from initiation to production-ready delivery, including version control, routing, approvals, and compliance.
- Manage packaging transitions end-to-end, overseeing timelines, risks, and associated liabilities to ensure smooth execution and minimize financial impact.
- Serve as the primary liaison across sales, procurement, R&I, production, regulatory, quality, and logistics - keeping deliverables on track and owning risk escalation and resolution with stakeholders.
- Navigate competing priorities across a high-volume project portfolio, making trade-off recommendations to the Head of PMO.
- Own the accuracy and maintenance of critical project data, including timelines, project documents, and artwork process.
- Prepare and deliver regular project updates, dashboards, and presentations that clearly communicate progress, risks, and recommendations to internal stakeholders.
- Own the product life cycle by managing the project initiation, change control process and discontinuation process in coordination with stakeholders.
- As part of continuous improvement, identify opportunities to streamline workflows and recommend process improvements that enhance project execution, communication, and operational efficiency.
What You Bring
- 5+ years of project management experience in CPG / food manufacturing/supplements, with proven experience leading projects from initiation through launch (private label is a strong asset)
- Hands-on experience with Monday.com (required), including building workflows, managing dashboards, automations, timelines, dependencies, and Tracking and reporting
- Strong experience working in high-volume environments (managing multiple projects/SKUs simultaneously)
- Advanced Excel skills (tracking, data management, reporting)
- Experience working with ERP systems/product codes / SKU setup
- Exposure to AI tools to improve productivity and automate repetitive tasks
- Proven ability to manage timelines and execution rigorously, handle multiple priorities under tight deadlines, and maintain ownership and accountability for deliverables
- Highly organized and detail-oriented, with the ability to structure and optimize workflows
- Proactive, solution-oriented mindset (takes initiative, identifies issues, proposes improvements - not passive execution)
- Experience with other PM tools (e.g., Smartsheet)
- PMP certification - asset
- French language skills - asset
- Exposure to private-label environments - asset
- Experience supporting process improvements / PMO structure - asset
Working Conditions
- Hybrid work model in an office environment - 3 days per week in the office
- Full-time, permanent position, Monday to Friday, 40 hours per week
- Fast-paced and evolving environment with multiple priorities
- Salary: $90,000 - $105,000 CAD annual base salary, based on experience
Why Join Us
- Join a growing global leader in frozen food manufacturing with direct impact on product launches and business performance
- Take on a high-impact PMO role with ownership over cross-functional projects (innovation, packaging, commercialization)
- Work in a fast-paced, entrepreneurial environment where you can drive improvements and influence outcomes
- Benefit from a lean structure with strong visibility and access to decision-makers
- Grow within a global organization that values accountability, collaboration, and continuous improvement