Sr. Manager, Event Security

We are seeking an experienced and motivated Senior Manager, Event Security, to join our team. In this high-impact role, you will support all facets of Event Security for Player 15 Group, while playing a key role in broader department initiatives. What You Will Do: Lead all aspects of event security operations for NBA/WNBA games, concerts, family shows, and private events including deployment, response and communications ensuring staff coverage is appropriate for each event profile Develop and execute event-specific security plans in coordination with event management, team operations, tour security and public safety agencies Serve as the senior point of contact for event security-related incidents and emergencies Build and maintain a high-performing team with a strong emphasis on safety, professionalism, and guest experience Recruit, manage, and supervise full and part-time event security staff Ensure compliance with NBA, WNBA, and industry-wide security standards, protocols, and lead scenario-based training sessions to prepare for various emergency situations Collaborate with senior leadership to design and implement ongoing training programs for part-time staff covering emergency response, crowd management, de-escalation, access control, and arena policies Conduct regular evaluations and provide feedback to enhance team performance and readiness Collaborate with cross-functional departments including Operations, Guest Services and Event Management Assist in the development and review of arena-wide emergency action plans and standard operating procedures Prepare post-event reports detailing security performance, incidents, and areas of improvement Other duties as assigned What We Need from Our Senior Manager, Event Security: 5+ years of progressive management experience within sports, entertainment, or public venues Understanding of NBA/WNBA security standards and operational intricacies Experience managing large-scale security teams, training programs, and event-specific deployments and operations Proven leadership skills with experience managing and developing full-time and part-time event security operations and teams Strong communication and collaboration skills with high emotional intelligence Ability to work a flexible schedule, including nights, weekends, and holidays Ability and desire to obtain security certifications (CPP, NCS4, FEMA/NIMS ICS, First Aid/CPR, Crowd Manager) Experience/ Education Requirements: High school diploma or GED Bachelor’s degree in criminal justice, Security Management, Emergency Management, or related field or relevant experience What You Can Expect: The work environment characteristics described here are representative of those that must be met by Senior Manager, Event Security to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to transit throughout the arena for long periods of time This position works mainly indoors, removed from extreme weather; exposure to weather is <5% S-Sedentary Work – Exerting up to 10 pounds of force occasionally Must be able to carry on a conversation both on the phone and in-person Ability to Read, Write & Speak in English Wide range of full-time benefit options including Medical, Dental and Vision coverages Life and Disability options Vacation, sick and holiday leave programs Perks: Discounts at Fanatics Team Shop Tickets available for Phoenix Suns and Phoenix Mercury games Visit our Culture page to learn more about our culture and work environment