Senior Product Manager - Virtual Agents and Capacity Intelligence
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager – Virtual Agents and Capacity Intelligence based in the United States.
This role sits at the intersection of AI innovation and real-world operational impact, focused on transforming how complex service workflows are managed and optimized.
It is responsible for shaping intelligent virtual agents and capacity management solutions that improve efficiency, scalability, and customer outcomes.
You will lead product strategy across a highly dynamic SaaS platform used by a large, diverse user base in the trades industry.
The role combines deep customer understanding, data-driven decision-making, and strong product leadership to define and deliver high-impact solutions.
You will work in a fast-paced, cross-functional environment spanning engineering, design, data, marketing, and customer-facing teams.
This is a high-visibility position where your work directly influences platform growth, user adoption, and business performance.
The environment encourages innovation with emerging technologies such as AI, ML, and data-driven automation.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager – Virtual Agents and Capacity Intelligence based in the United States.
This role sits at the intersection of AI innovation and real-world operational impact, focused on transforming how complex service workflows are managed and optimized.
It is responsible for shaping intelligent virtual agents and capacity management solutions that improve efficiency, scalability, and customer outcomes.
You will lead product strategy across a highly dynamic SaaS platform used by a large, diverse user base in the trades industry.
The role combines deep customer understanding, data-driven decision-making, and strong product leadership to define and deliver high-impact solutions.
You will work in a fast-paced, cross-functional environment spanning engineering, design, data, marketing, and customer-facing teams.
This is a high-visibility position where your work directly influences platform growth, user adoption, and business performance.
The environment encourages innovation with emerging technologies such as AI, ML, and data-driven automation.