Job Description
The Administrative Coordinator plays a pivotal role in supporting daily operations by delivering high-level administrative assistance across the supply chain function. This position is ideal for a proactive, highly organized professional who thrives in a fast-paced environment and excels at communication, coordination, and multitasking.
In this role, you will serve as a key point of contact for customers, visitors, and internal teams - ensuring seamless operations and a high standard of service.
Responsibilities:
- Greet and direct visitors with professionalism and a warming demeanor.
- Assist customers with walk-in requests, as necessary.
- Manage inbound phone inquiries and ensure timely, accurate communication.
- Receive, sort, and distribute incoming mail.
- Monitor and respond to inquiries in the Customer Service email inbox.
- Triage and route requests to appropriate Customer Service team members.
- Review calendar availability along with management to ensure adequate staffing.
- Order and maintain office supplies, ensuring adequate inventory levels.
- Accurately input and manage data across systems and spreadsheets.
- Provide backup support to team members during absences or periods of high workload.
- Perform a variety of administrative tasks to support departmental objectives.
Requirements:
- Diploma in Office Administration or equivalent qualification preferred.
- Minimum 1 year of receptionist or front desk experience preferred.
- Proficiency in MS Office Suite (Word, Excel, Outlook, Teams).
- Experience in JDE, Power BI, and Bambora considered an asset.
- Excellent written and verbal communication skills.
- Strong customer service orientation and interpersonal abilities.
As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry – Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.