Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Intake Specialist based in Brazil.
This role is the first point of contact for individuals seeking legal support in sensitive financial situations, ensuring every client interaction is handled with clarity, empathy, and professionalism. You will manage inbound intake calls, guide potential clients through structured questionnaires, and accurately capture critical case information that supports bankruptcy and debt relief processes. The position requires strong communication skills, attention to detail, and the ability to stay organized in a fast-paced, high-volume environment. You will also play a key role in coordinating follow-ups, document collection, and appointment scheduling to ensure smooth case progression. This is a remote position within a close-knit legal support team where accuracy and compassion directly impact client experience. Your work will help individuals navigate complex financial challenges with confidence and dignity.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Intake Specialist based in Brazil.
This role is the first point of contact for individuals seeking legal support in sensitive financial situations, ensuring every client interaction is handled with clarity, empathy, and professionalism. You will manage inbound intake calls, guide potential clients through structured questionnaires, and accurately capture critical case information that supports bankruptcy and debt relief processes. The position requires strong communication skills, attention to detail, and the ability to stay organized in a fast-paced, high-volume environment. You will also play a key role in coordinating follow-ups, document collection, and appointment scheduling to ensure smooth case progression. This is a remote position within a close-knit legal support team where accuracy and compassion directly impact client experience. Your work will help individuals navigate complex financial challenges with confidence and dignity.
