Job Description:

About the Role

We are looking for a detail-oriented and motivated Bilingual (Spanish) Administrative Specialist – Onboarding Support to join our growing team. In this role, you will play a critical part in supporting the employee onboarding process by ensuring accurate documentation, maintaining records, and providing assistance to Spanish-speaking candidates throughout their onboarding journey.

If you have strong communication skills in both English and Spanish, enjoy administrative work, and are eager to develop your career in a dynamic environment, we encourage you to apply.

Key Responsibilities

• Maintain and update employee records within internal systems.
• Enter, verify, and manage data accurately in ATS and HR platforms.
• Communicate with Spanish-speaking candidates regarding onboarding requirements and next steps.
• Translate onboarding documents, instructions, and communications as needed.
• Ensure completion and accuracy of required forms and compliance documentation.
• Monitor and track background checks, reference checks, and other pre-employment requirements.
• Support onboarding operations while maintaining confidentiality and attention to detail.

Qualifications

Candidates must meet the following requirements:

• Comfortable and conversational in both English and Spanish (spoken and written).
• Minimum of 6 months of experience in a BPO, retail, service, hospitality, ESL teaching, customer support, sales, email support, chat support, or back-office environment is required.
• Strong willingness to learn and a proactive attitude toward achieving success.
• Excellent communication, organizational, and administrative skills.
• Ability to work accurately in a fast-paced environment.

Why Join Us?

• Competitive salary package + monthly performance bonus
• Hybrid work arrangement after training
• Fixed night shift schedule and weekends off
• Comprehensive HMO coverage
• Early regularization opportunities

If you are fluent in Spanish and English, possess a strong service mindset, and are ready to build your career in a professional and fast-paced environment, we would love to hear from you.

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What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?