Solutions Support Engineer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solutions Support Engineer in India.

In this role, you will join a global technical support team responsible for ensuring the reliability, performance, and security of a leading cloud-native security platform used by major enterprises worldwide. You will act as a deep technical problem solver, investigating complex issues across cloud environments such as AWS, Azure, and GCP, while working closely with engineering and customer-facing teams. The role blends advanced troubleshooting, cloud infrastructure expertise, and security domain knowledge, with a growing emphasis on AI-driven automation to improve support efficiency. You will handle multi-domain challenges spanning Kubernetes, identity and access management, vulnerability scanning, and runtime protection. This is a highly technical, fast-paced environment where precision, curiosity, and ownership are essential. You will also contribute to improving support systems through automation and scalable workflows that enhance customer experience at global scale.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solutions Support Engineer in India.

In this role, you will join a global technical support team responsible for ensuring the reliability, performance, and security of a leading cloud-native security platform used by major enterprises worldwide. You will act as a deep technical problem solver, investigating complex issues across cloud environments such as AWS, Azure, and GCP, while working closely with engineering and customer-facing teams. The role blends advanced troubleshooting, cloud infrastructure expertise, and security domain knowledge, with a growing emphasis on AI-driven automation to improve support efficiency. You will handle multi-domain challenges spanning Kubernetes, identity and access management, vulnerability scanning, and runtime protection. This is a highly technical, fast-paced environment where precision, curiosity, and ownership are essential. You will also contribute to improving support systems through automation and scalable workflows that enhance customer experience at global scale.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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