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Manager, Cruise Analytics - North America
Philadelphia, USPosted 1 months ago
Full-timeonsite
Job Description
Manager, Cruise Analytics - North America
Department: Tourism Economics US
Employment Type: Full Time
Location: Philadelphia, US
Description
Tourism Economics, an Oxford Economics company and a leading economic forecasting and consulting firm, is seeking a motivated and ambitious Manager of Cruise Analytics to join its team.
The role focuses on supporting the Cruise Intelligence Platform (Cruise-IP) and overseeing the cruise-related datasets and analytical outputs that underpin multiple activities across the organization. These include Cruise-IP subscriptions, consulting engagements, research briefs, and presentation support. A key aspect of the role is engaging directly with clients and representing Tourism Economics in industry discussions, helping to communicate insights, shape narratives, and reinforce our position as a thought leader in cruise analytics.
The position requires advanced Excel and data analysis skills, combined with a strong understanding of the cruise industry, particularly itinerary planning and pricing dynamics. The successful candidate will also be able to communicate insights and analytical findings clearly and effectively to clients.
This role offers strong opportunities for skill development and career progression, including the chance to collaborate with experienced economists and data scientists across Tourism Economics’ global network. Over time, the role provides opportunities to take on increased responsibility depending on performance and business needs.
Key Responsibilities
Project Delivery
- Support and oversee the Cruise-IP data environment, including monthly updates of deployment and pricing datasets, the Cruise Ship Database, and the Cruise Orderbook, as well as associated cruise forecasts.
- Contribute to analytical projects and research initiatives, supporting broader consulting engagements where required.
- Ensure project deliverables are clear, accurate, and well-structured, and tailored appropriately for different client audiences.
- Support the development of presentations and research briefings used for client engagement and marketing materials that demonstrate the value of our services.
Client Engagement
- Play an active role in client discussions, presentations, and meetings, clearly communicating analytical insights and key cruise industry trends affecting client businesses.
- Build and maintain strong client relationships, acting as a trusted point of contact for cruise-related insights and analysis.
- Represent Tourism Economics in external engagements, including industry events, conferences, and client forums where appropriate.
- Respond to client queries with clear, accurate, and timely inputs.
- Contribute to thought leadership by helping shape narratives around cruise industry trends, risks, and opportunities.
Skills, Knowledge & Expertise
Essential
Language & Communication
- Ability to produce high-quality project deliverables with strong structure and clarity.
- Strong verbal and written communication skills in English.
- Ability to collaborate effectively with colleagues across offices and international locations.
Education & Professional Experience
- Degree in Business, Economics, Data Science, or a related quantitative discipline, such as Statistics or Applied Mathematics.
- Minimum two years of professional experience in a cruise analytics or related analytical role.
- Demonstrated ability to deliver end-to-end analytical work independently, including data preparation, model development, validation, and interpretation, particularly in forecasting applications.
- Strong understanding of the cruise industry and its key dynamics, with the ability to apply this knowledge to deliver meaningful insights and value to clients.
Technical & Operational Skills
- Strong analytical and quantitative capabilities, with experience working with large-scale market datasets.
- Working knowledge of business intelligence tools; experience with Tableau is preferred but not required, and familiarity with SQL is desirable.
- High attention to detail and a structured, task-oriented approach to work.
- Strong problem-solving skills, ensuring the accuracy and consistency of reports and analytical outputs.
Desired
- Experience in a client-facing role, including responding to client queries and supporting the development of commercial relationships.
- Experience working with large datasets related to cruise industry activity.
Career Development
This role offers significant opportunities for professional growth, including:
- Accelerated career progression based on performance and achievement of KPIs.
- Opportunities to work with Oxford Economics consulting teams and global offices.
- Exposure to a wide range of projects shaping how leading multinational companies and organizations make strategic decisions.
Competencies
The successful candidate will demonstrate:
- Analytical and problem-solving: Ability to interpret market data, assess implications for clients, and develop clear, well-reasoned conclusions.
- Attention to detail: High standards of accuracy and consistency in analysis, data management, and client deliverables.
- Client focus: Commitment to delivering high-quality work and helping clients understand economic developments and their business implications.
- Communication: Ability to explain findings clearly and confidently to non-specialist audiences, both verbally and in writing.
- Collaboration: Ability to work effectively across teams, functions, and geographic locations.
Equal Employment Opportunity (EEO)
Oxford Economics is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, age, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.