Quality Engineer

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Ensure raw materials and finished products meet quality standards, improving processes, production output, and customer satisfaction. Lead customer complaint management end to end, including containment, root cause analysis (A3/8D), corrective/preventive actions, escalation, and closure in CCMS. Act as the customer-facing quality representative in critical situations, ensuring clear, timely, and accurate communication. Drive continuous improvement by analyzing quality KPIs, SPC data, complaint trends, and leading A3 projects to reduce defects and processing time. Support and participate in customer, external, and internal audits, while ensuring compliance with Henkel quality policies, standards, and management systems. Provide plant-wide quality assurance support, including blocking suspect material, stopping production when standards are violated, and supporting Management of Change. Coordinate cross‑functionally, lead or delegate activities, secure resources, and ensure safety, documentation accuracy, and stakeholder alignment.