Human Services & Childcare Investigator

Key responsibilities and day to day responsibilities of this position: Schedule and conduct investigations to ensure compliance with statute and rule. Reviews, investigates, documents, and addresses grievances and complaints, while implementing appropriate disciplinary actions as needed. Maintain contact with agencies/organizations for guidance on compliance issues and solutions. Issue, review, restrict, deny, suspend, or revoke licenses, permits, registrations, and certificates. Provides information to those seeking assistance and suggests solutions and assists others in solving problems Act as a liaison between the public and internal divisions to ensure smooth communication and efficient workflow.