Senior Manager (Enterprise Solution Support)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager (Enterprise Solution Support) based in the United States.

This role sits at the intersection of client success, technical support, and product enablement, serving as a key bridge between enterprise healthcare clients and internal product, engineering, and analytics teams. You will be responsible for ensuring that large-scale practice clients effectively adopt and maximize the value of complex SaaS and analytics solutions. The position combines hands-on troubleshooting with strategic problem-solving, helping resolve technical issues while improving long-term system usability. You will play a critical role in translating client needs into actionable insights for product improvement and innovation. The environment is fast-paced, collaborative, and highly cross-functional, with strong exposure to healthcare technology workflows. This is a remote-first opportunity that requires both technical fluency and strong client-facing communication skills. Your impact will be directly visible in client satisfaction, product adoption, and operational performance.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager (Enterprise Solution Support) based in the United States.

This role sits at the intersection of client success, technical support, and product enablement, serving as a key bridge between enterprise healthcare clients and internal product, engineering, and analytics teams. You will be responsible for ensuring that large-scale practice clients effectively adopt and maximize the value of complex SaaS and analytics solutions. The position combines hands-on troubleshooting with strategic problem-solving, helping resolve technical issues while improving long-term system usability. You will play a critical role in translating client needs into actionable insights for product improvement and innovation. The environment is fast-paced, collaborative, and highly cross-functional, with strong exposure to healthcare technology workflows. This is a remote-first opportunity that requires both technical fluency and strong client-facing communication skills. Your impact will be directly visible in client satisfaction, product adoption, and operational performance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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