
Staff Product Manager - Lead Management
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Manager - Lead Management based in the United States.
This role sits at the intersection of digital customer experience, CRM platform evolution, and large-scale enterprise transformation. You will be responsible for shaping how customer leads are captured, routed, and converted across a complex multi-brand and dealer ecosystem built on Salesforce. The position plays a critical role in improving customer journey efficiency while driving measurable business outcomes at scale. You will define product strategy, roadmap priorities, and success metrics while ensuring strong alignment across engineering, marketing, analytics, and dealer operations teams.
This is a high-impact role where data, customer insight, and platform thinking come together to solve complex, real-world challenges. You will operate in a fast-moving, cross-functional environment where clarity, prioritization, and influence are essential. The work directly impacts customer experience, dealer performance, and enterprise growth.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Manager - Lead Management based in the United States.
This role sits at the intersection of digital customer experience, CRM platform evolution, and large-scale enterprise transformation. You will be responsible for shaping how customer leads are captured, routed, and converted across a complex multi-brand and dealer ecosystem built on Salesforce. The position plays a critical role in improving customer journey efficiency while driving measurable business outcomes at scale. You will define product strategy, roadmap priorities, and success metrics while ensuring strong alignment across engineering, marketing, analytics, and dealer operations teams.
This is a high-impact role where data, customer insight, and platform thinking come together to solve complex, real-world challenges. You will operate in a fast-moving, cross-functional environment where clarity, prioritization, and influence are essential. The work directly impacts customer experience, dealer performance, and enterprise growth.