Care Coordinator I/II, Enhanced Care Management

The Care Coordinator (CC) provides direct service, as well as coordinates care management and functions as a part of a "Care Team" for the Enhanced Care Management Program (ECM). The CC oversees specific cases, coordinates health care benefits, provides education and facilitates client access to care in a timely and cost-effective manner. The CC collaborates and communicates with clients, caregivers/family support persons, and other providers to promote wellness, recovery, independence, resilience, and empowerment, while ensuring access to appropriate services and maximizing client benefit. The CC also serves as an advocate for clients, an active client of the interdisciplinary team, a liaison with other programs and external health and social service providers in the community.