ERP Dev Business Analyst, Senior

Department: Development

Employment Type: Full Time

Location: Atlanta

Description

A Typical Day in the Life Includes:

• Collecting and analyzing business requirements from CSI customers, partners, consultants, and internal product stakeholders, and translating them into clear, actionable input for the Syteline development team.
•   Evaluating data gathered through customer workshops, support case trends, partner feedback, enhancement requests (ERs), and industry research to inform improvements to CSI functionality across discrete, process, mixed-mode, engineer-to-order, and project-based manufacturing scenarios.
•   Partnering with Product Management, Development, QA, and Cloud Operations through design, implementation, and release activities (planning, sprint ceremonies, and design reviews) to ensure features align with manufacturing practices, CSI’s multi-site architecture, and Infor OS/CloudSuite integration standards (ION, IDM, Infor OS Portal, Mongoose, and APIs).
•   Creating developer-ready requirement artifacts (PRDs, functional specifications, and user stories) that document workflows, screen/layout guidance, IDO/business-logic behavior, reporting/analytics needs, and acceptance criteria, and aligning on scope and expected outcomes with customers and internal stakeholders.
•   Managing change requests through the feature lifecycle — coordinating scope, impact analysis, and re-alignment with development and QA to protect release commitments and code freeze milestones.
•   Preparing reports, recommendations, and alternative approaches that address existing pain points or opportunity areas across CSI — whether in core manufacturing modules, APS, cloud deployment, upgrade tooling, or integration with adjacent products (e.g., Factory Track.).

Basic Qualifications:

•   Experience analyzing and documenting business processes in an ERP context, ideally within manufacturing environments (discrete, process, mixed-mode, engineer-to-order, or project-based).
•   Working knowledge of Infor CloudSuite Industrial / Syteline or a comparable manufacturing ERP (e.g., Infor LN, Infor M3, SAP S/4HANA Manufacturing, Oracle, Microsoft Dynamics 365 F&SCM, Epicor Kinetic, IFS, QAD).
•   Familiarity with core manufacturing ERP domains such as BOM/routing, MRP and APS-based planning and scheduling, shop floor execution, production costing, inventory, procurement, customer order management, and financial integration.
•   Experience gathering and interpreting customer and market data, including participating in discovery sessions, workshops, and requirement reviews with technical and business stakeholders.
•   Strong written communication and documentation skills, with the ability to produce PRDs, functional specs, user stories, and acceptance criteria that developers can act on without ambiguity.
•   Experience organizing and contributing to customer-facing or internal requirement presentations, design reviews, and cross-functional working sessions.
•   Comfort working within an Agile/Scrum delivery model alongside globally distributed development, QA, and product management teams.

Preferred Qualifications:

•  Prior hands-on experience with Syteline.
•   Exposure to Infor OS components.
•   Familiarity with cloud ERP delivery models, multi-tenant considerations, and CSI's upgrade    and release cadence.
•   Background working with Infor implementation partners or having implemented CSI as a  consultant or end-user.