Warranty Coordinator

Job Title: Warranty Coordinator (2-6 Month Contract)Reporting To: Warranty ManagerDepartment: Home Services Rate of Pay: $25.47 - As per collective agreementLocation: 30 High Meadow Pl File Number: 3532Closing Date: June 29, 2026Hours: 35 hours per week: Monday to Friday 7:30am – 3:00pmSummary:This position fulfils an important role in the product & parts supply channel and is responsible for processing, controlling warranty and part returns through the Warranty Department on behalf of the Service Patches. Other duties include the co-ordination of part returns from the FSL locations across Ontario; processing and managing claims to vendors and manufacturers for warranty / vendor credits.Responsibilities: Assist and follow up with emails sent to [email protected] from internal team and external customers Screen, qualify and submit warranty claims to vendors/manufacturers daily from Clarify Complete weekly submission reports to our vendors for credits/payments Reconcile claims, update system with credit notes for standard claims (Clarify) and VCM's (GERS) Handle parts at High Meadow -Sort/Scrap -following 5S for our warehouse Work all FSL's warranty/new parts return lists and submit claims to vendor weekly for credits Follow up with vendors for outstanding credits Qualifications: Grade 12 education or equivalent Excellent computer skills (Clarify, Excel, GERS) Good working knowledge & understanding of all warehouse processes Excellent interpersonal skills, results–oriented Excellent communication skills Ability to lift to 80 lbs. Forklift License in place, or willing to be trained, (re-)certified if needed Willing to work in a team environment and able to work in a warehouse environment, safety shoes are mandatory Ability to work in a fast-paced, pressure-filled area This position applies to UNIFOR Local 975.