Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.
Job Summary:
In this position, you will play a key role on the Corporate Strategic Account team. You will build and maintain personal relationships with key contacts, client organizations, vendors, and strategic partners.
The Strategic Account Manager (SAM) is responsible for driving profitable growth and long-term value within a defined set of key accounts. The SAM builds deep customer relationships, develops and executes strategic account plans, and orchestrates internal resources to expand share of wallet and deliver differentiated value.
The role works in close partnership with local sales teams, combining strategic leadership with strong field execution to ensure consistent and effective customer experience.
Major Responsibilities:
Builds and maintains personal long-term relationships with key contacts, client organizations, key vendors, and strategic partners
Actively builds a personal network through deep customer engagement
Keeps informed of clients' present and future plans for growth, projects, and programmatic and technical requirements
Develops and maintains 3-year strategic account plans
Develops and coordinates sales strategies with clearly defined objectives, actions, and milestones
Collaborates cross-functionally with extended sales teams, marketing, engineering, product management, procurement, and operations to align solutions and maximize integrated selling
Demonstrates using personal knowledge, supplemented by other Chemelex personnel, how Chemelex aids its clients in achieving objectives
Develops bid and proposal strategies
Recommends teaming requirements
Develops and implements win plan recommendations
Sets the story line for proposals and actively manages their development
Maintains tracking and reporting through Chemelex CRM tools
Develops and maintains key performance indicators (KPIs) and reports to ensure client satisfaction, support retention, and drive growth
Stays informed on market trends, competitive activity, and emerging technologies to develop informed strategy
Actively participates in industry and trade associations
Required Knowledge and Skills:
Bachelor's degree in Engineering, Business or related field preferred
8-10+ years of relevant experience
Experience in industrial markets such as Oil & Gas, Alternative Fuels, Chemicals, Power, Metals & Mining, Semiconductor, Food & Beverage, Pharmaceuticals
Familiarity with Lump Sum, Cost Reimbursable, Target Cost, and Guaranteed Maximum Price commercial models for industrial and manufacturing projects
Established client relationships within the industry preferred
Ability to grow and maintain executive level relationships
Persuasive communication and presentation skills
Ability to connect and coordinate across Chemelex, our clients, our supply chain, and our strategic partnerships
Ability to think on your feet and showcase agility in front of clients and senior executives
Client centric approach and philosophy to developing business
Long-term relationships over short-term opportunity mindset
Strong financial acumen and understanding the complexities of both large-scale capital and MRO projects
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