Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an AI Solutions Lead based in Canada.
This is a highly hands-on, product-driven AI leadership role focused on building real, production-grade AI systems that directly improve how internal teams access, use, and operationalize knowledge. You will be responsible for designing and delivering an applied AI platform that unifies fragmented data sources into a single intelligent layer powering Support, customer intelligence, and operational decision-making. The role blends deep technical execution with strong business understanding, requiring you to move quickly from concept to working systems that deliver measurable impact. You will spend the majority of your time building a customer intelligence and knowledge aggregation platform while also shaping AI standards and enablement across multiple business units. This is not a strategy-only role—success depends on shipping usable tools, iterating through real feedback, and driving adoption across teams. You will collaborate closely with support, product, and operations stakeholders while also enabling broader AI maturity across the organization.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an AI Solutions Lead based in Canada.
This is a highly hands-on, product-driven AI leadership role focused on building real, production-grade AI systems that directly improve how internal teams access, use, and operationalize knowledge. You will be responsible for designing and delivering an applied AI platform that unifies fragmented data sources into a single intelligent layer powering Support, customer intelligence, and operational decision-making. The role blends deep technical execution with strong business understanding, requiring you to move quickly from concept to working systems that deliver measurable impact. You will spend the majority of your time building a customer intelligence and knowledge aggregation platform while also shaping AI standards and enablement across multiple business units. This is not a strategy-only role—success depends on shipping usable tools, iterating through real feedback, and driving adoption across teams. You will collaborate closely with support, product, and operations stakeholders while also enabling broader AI maturity across the organization.