Housekeeping Manager
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for eight consecutive years. With an idyllic location on Vietnam’s culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites (Imperial City of Hue, My Son Sanctuary and Hoi An) and a breezy respite on the country’s most celebrated beach. Four Seasons Resort The Nam Hai is 35 hectares wide – Sun-dappled tropical gardens-featuring 4,500 coconut palm trees, bordering a one-kilometer stretch of Ha My Beach & 30 minutes drive from Danang Airport & 15 minutes from Hoi AnAbout the Role
Support the Director of Housekeeping and Assistant Director of Housekeeping in overseeing daily operations of the Housekeeping Department, including housekeeping and butler teams. This role ensures the highest standards of cleanliness, service excellence, and compliance with Four Seasons policies.
Due to Vietnam law restrictions in visa and work permit, this position is open for Vietnamese citizens only
What you will do
Oversee daily housekeeping and butler operations, ensuring compliance with Four Seasons standards
Plan staffing, assign tasks, and monitor team productivity and performance
Inspect villas, public and back-of-house areas to maintain cleanliness and maintenance standards
Manage inventory and coordinate maintenance with Engineering for smooth operations
Lead team training, development, and cross-department communication
Handle guest interactions and support departmental operations, including reporting and leadership in the absence of the Director
What you bring:
2 + years experience in Housekeeping Leadership position in hotel industry or similar environment
Good communication skill
What we offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary laundry for employee uniform
Complimentary Employee Meals
Complimentary employee bus transportation from/to Danang center
Schedule & Hours
This is a full-time position
44 working hours per week