Commercial Assistant Property Manager

COMMERCIAL ASSISTANT PROPERTY MANAGER   Job Title: Assistant Property Manager Division: Commercial Supervisor: Sr. Property Manager Location: 1818 Market Street, Philadelphia, PA (Center City West)   JOB SUMMARY: The Assistant Property Manager supports the Sr. Property Manager in the daily operations and financial performance of assigned commercial properties. This role assists in lease administration, tenant relations, accounting functions, vendor coordination, and reporting to ensure properties are professionally managed, well-maintained, and aligned with ownership goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein.  Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel. Building Administration Provide administrative and operational support to the Senior Property Manager. Assist with payroll, timekeeping, and personnel-related transactions as needed. Review and process accounts payable and receivable, including rent collection and vendor invoices. Manage the tenant work order process to ensure timely response and resolution. Assist with preparation of the annual budget, quarterly forecasts, and monthly management reports. Support lease administration by preparing lease abstracts, tracking key dates, and generating escalation billings for operating expenses and real estate taxes. Help implement company policies, procedures, and property management best practices. Ensure timely and accurate submission of property reports and accounting data through company systems. Building Operations Assist with property inspections to ensure cleanliness, safety, and compliance with operational standards. Coordinate and oversee contractors for building repairs, warranty work, and maintenance projects. Schedule and follow up on tenant build-outs, punch-list items, and move-in/move-out activities. Support management of building operations staff, including scheduling, coordination, and oversight of daily activities. Tenant Relations Serve as a point of contact for tenant inquiries, service requests, and operational concerns. Ensure tenant requests are addressed promptly, with proper documentation and follow-up. Maintain and update the building’s Tenant Guide and communication materials. Assist in organizing tenant appreciation events and building-wide programs to enhance satisfaction and retention. Public Relations and Community Involvement Represent the property and company in local business, civic, and community organizations as directed. Support the property’s involvement in philanthropic and downtown development events that promote community engagement. Professional Development Continue professional growth through participation in industry organizations such as BOMA, IREM, or similar associations. Pursue or maintain CPM or RPA credential candidacy to enhance skills and career progression.   SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities unless the Senior Property Manager is unavailable or away from the property. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree in business administration, real estate, finance, or related field is preferred. Experience in utility management, financial analysis, or sustainability programs within an office or mixed-use portfolio. Strong analytical, organizational, and communication skills, with the ability to support multiple properties and deadlines simultaneously. Prior experience supporting the operations of commercial office properties, including exposure to budgeting, CAM reconciliations, vendor coordination, and tenant relations. Minimum of 3 years experience in commercial property management, marketing and/or leasing office buildings with a major management firm, owner, or developer. Exposure to Class A properties in a downtown business district is ideal.  Proficiency with property management and accounting systems (e.g., Yardi, MRI, Angus, or similar platforms). #LI-TB1