Junior IT Support Engineer

Your profile

• Completed IT education or final-year student in Computer Science.
• Fluent in English (written and spoken).
• Strong knowledge of Microsoft environments (Windows OS, M365, Active Directory, Group Policy, etc.).
• Familiarity with macOS as a regular user.
• Ability to troubleshoot and accurately diagnose IT-related issues (hardware and software).
• Understanding of cloud platforms (Microsoft 365, Azure) and collaboration tools (Teams, Zoom, Slack, SharePoint).
• Basic knowledge of cybersecurity principles.
• Familiarity with networking concepts (TCP/IP, UDP, DNS, DHCP, VPN).
• ITIL Foundation Certification or knowledge of ITIL concepts is a plus.