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SingTel

Director, IT Service Delivery

SingaporePosted 2 weeks ago
Full-timedirector

Job Description

  • Driving service delivery to meet and exceed contractual SLA commitments.
  • Sponsoring delivery teams in implementing digitalization initiatives to enhance efficiency and improve the service engagement experience.
  • Managing senior stakeholders (e.g. CxOs, VPs, and IT Heads) through effective communication and portfolio management during major incidents.
  • Building and strengthening client relationships through in-depth knowledge of customer domains.
  • Identifying opportunities and supporting the Sales Team in pursuing new business prospects to grow the EWO portfolio.
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    5001-10000 employees
    Singapore, Singapore
    Website
    Director, IT Service Delivery at SingTel | Renata