Assistant Relationship Manager, Bundall QLD, Suncorp Bank
Job Description
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
- Demonstrated experience in roles requiring growth and retention of a customer base.
- Demonstrated experience in financial services and customer focus
- Knowledge of the Group’s banking, insurance and life products and processes.
- Sound understanding and knowledge of Financial Services Legislation requirements.
- Strong interpersonal skills - using appropriate behavioural styles to develop relationships and influence others
- Strong communication - a demonstrated ability to convey and explain information, coherently and confidently.
- Credit skills - understanding and application of risk analysis, cash flow analysis, portfolio management, evaluation and analysis of profit projections, property valuation, credit mediation, security requirements and credit checking.
- Strong analytical skills and attention to detail
- Ability to make effective decisions in a timely manner.
- Demonstrated commercial acumen - ability to recognise and implement business strategies to drive profitable growth, customer acquisition, customer experience and sales productivity.
- Financial skills – understanding and application of pricing, margin, expense management, and profitability principles.
- Negotiation skills – exploring opportunities with a view to mutual benefit and acceptance.
- Planning and organising skills – establishing a process to complete goals (either personal or for others) and allocating appropriate resources to achieve such goals.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.