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Order Management Specialist (LTD)

Spartanburg, SCPosted Today

Job Description

  • Within assigned business scope, develop and implement account specific set-up, services, and processes in line with customer needs, as well as WHS strategic priorities and policies.
  • To ensure the order profiles are maintained in compliance with all WHS account requirements, relevant adidas policies, and to support regular monitoring.
  • To be accountable for the full cleanliness of the aged, prior, and too late to cover orderbook in order to reflect accurate demand signals for accounts in scope. 
  • To interact with Supply Chain, GBS and Tech teams to enable the continual flow of delivery notes through diligent order Management processes, in order to achieve monthly financial targets. 
  • To support the compliance of terms with our Trade Terms and policies with customers in scope.
  • To ensure proper administration, documentation, and financial reconciliation of the customer base.
  • As needed, manually enter booking, reorder & clearance orders accordance to company policies.
  • Enter return, cancellation & claim requests.
  • Support any changes in global Policies, ERP Systems and Processes within NAM WHS Order Integration and Management. 
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