Job Description
Job Title: Maitre’d
Job Description:
A high-volume restaurant group located in Midtown is seeking an experienced and polished Maitre’d to oversee guest service and dining experience. Restaurant experience is a MUST for this role.
Duties and Responsibilities (not all-inclusive):
- Greet and welcome guests, ensuring a high standard of hospitality.
- Oversee the flow of the dining room, managing reservations and seating arrangements.
- Coordinate with the kitchen and service staff to ensure timely and efficient service.
- Handle guest complaints and issues, resolving them in a professional manner.
- Maintain an updated knowledge of the menu, wine list, and specials.
- Assist with training and supervising the front-of-house staff.
- Manage VIP guests and special events to ensure an exceptional experience.
Qualifications:
- Minimum of 3-5 years of experience as a Maitre’d or in a similar role in a high-end restaurant.
- Exceptional communication and leadership skills.
- Strong knowledge of food, wine, and restaurant operations.
- Ability to manage a busy dining room and multitask effectively.
- High level of professionalism and attention to detail.
- Restaurant industry experience is required.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- Opportunities for professional growth and leadership roles.
-Flexibility to work early mornings, evenings, weekends and holidays as needed.