Manager, Operational Risk Governance

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

An exciting opportunity has opened for an experienced Manager, Operational Risk Governance to play a critical role in strengthening risk management practices across our Technology & Operations (T&O) division.

As part of Line 1 Risk, you’ll support and enable effective risk management practices and a strong risk culture across T&O. You’ll lead a team of risk specialists, work closely with senior leaders and 2nd Line Risk, and ensure strong oversight of technology, data and information security controls in line with IAG’s Risk Management Framework.

You’ll bring a mindset where you lean in and do not hold back, challenge convention, strive for excellence, connect risk to business outcomes, and thrive in a fast-paced environment.

This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne).

What You'll Do

• Own the divisional risk governance engine for the T&O division – ensuring alignment to IAG’S Group Risk Management Strategy and Framework (GRMFS),
• Lead high-impact reporting – delivering crisp, insight-driven outputs to executive and board-level forums,
• Shift risk from static to dynamic risk management – design and embed KRIs that provide real-time visibility of control effectiveness and risk appetite performance,
• Shape risk maturity and culture at scale – partner with CIO-aligned risk teams to embed consistent, high-quality risk management practices across the division,
• Be the point of integration – connect Line 1, Line 2, Line 3 and regulatory expectations into a forward-looking risk approach
• Lift the bar on independent assurance and framework compliance – lead responses to regulatory engagement, divisional risk profiling, and compliance cycles
• Build and inspire a high-performing team – developing risk specialists into trusted, commercially aware risk and governance professionals
• Drive continuous improvement – reimagine risk management and governance using data, automation and AI

What You’ll Bring

• Significant experience in operational risk, ideally within financial services or a regulated environment
• Strong understanding of technology, data and information security risk
• Proven people leader experience
• A track record of influencing at executive level with clear, concise communication
• Experience preparing executive and board‑level risk reporting
• Solid understanding of three lines of defence and relevant regulatory frameworks (e.g. CPS220, CPS230, CPS234)

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Thursday, 28 May 2026, 11:59PM AEDT

Adjustments and Support 

 If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.