Job Description
Symetra has an exciting opportunity to join our team as an Operations Analyst!
About the Role
The Operations Analyst role is responsible for Operations functions involving various products. Maintains a high degree of initiative and advanced knowledge of our products, operations, and the Symetra organization. Works independently on day-to-day activities, which include procedure document management and key performance metrics. Responsible for complex assignments and projects, and demonstrates advanced ability to lead those assignments and projects to successful completion. Maintains a close alignment with various internal partners, which may include business analysts, department management, law and compliance, and IT.
Roles and Responsibilities:
- Involvement in division-based projects
- System maintenance and testing as needed
- Audits and Quality Reviews
- Reporting
- Focus Area - Partner Sales Agreements, partner onboarding, agent advisories, contract amendments, research, and redlining contractual agreements
- Partner Hierarchy changes
- Agency Appointment Validation for states (Renewals) & Mass agent appointments
- Collaborate with Law and Compliance to construct contractual agreements, raise producer exception requests and/or issues, and regulatory changes
Why work at Symetra
“From day one, I felt welcomed and encouraged to bring my full self to work. Symetra truly lives up to its commitment to Diversity, Equity, and Inclusion—it's more than just words here; it's part of the culture.” - Whitney T., Talent Development
“If you're looking for a place to call home, grow professionally, and most importantly, be yourself, Symetra is the right fit.” - Daniel P., Director Underwriting