Job Description
Symetra has an exciting opportunity to join our team as a HR Systems Specialist!
About the role
This role sits at the intersection of HR and technology, focused on the systems and tools that power the employee experience.
You’ll be responsible for administering and enhancing multiple HR systems, ensuring they are running efficiently, effectively, and in ways that make it easier for employees and HR teams to get what they need. You’ll also play a key role in leveraging data and reporting to support decision-making, while partnering across HR, IT, and the business to continuously improve our systems and processes.
What you will do
- Provide system administration and technical support across multiple HR systems
- Support employees, candidates, and HR users by troubleshooting issues and resolving system-related questions
- Identify patterns and trends in issues, proactively recommending enhancements to improve system performance and user experience
- Participate in the review, testing, and implementation of system enhancements, updates, and new releases
- Partner with Sr. HR Systems Specialist and Sr. HR Business Analyst roles to evaluate system capabilities and determine effective, scalable solutions
- Collaborate with HR, IT, and external vendors to troubleshoot and resolve system issues
- Generate, analyze, and deliver standard, custom, and ad-hoc reports across systems
- Build and maintain clear user documentation and system guidelines
- Manage and maintain system security across HR platforms
- Ensure data integrity by running audits, queries, and analysis across systems
- Stay current on trends and emerging capabilities in HR technology
- Support HR projects and contribute to the implementation of new tools, enhancements, and process improvements
Why Work at Symetra
Here’s what some of our employees have to say about why they work at Symetra:
“From day one, I felt welcomed and encouraged to bring my full self to work. Symetra truly lives up to its commitment to Diversity, Equity, and Inclusion—it's more than just words here; it's part of the culture.” - Whitney T., Talent Development
“I was referred to Symetra by a family friend who’s been with the company for years—and I’m so glad I took their advice. Symetra truly puts its people first. I’ve always felt supported, not micromanaged, and that trust has helped me grow. I started in an entry-level position and have worked my way up to Unit Manager by continuously learning and expanding my skills. It’s a place that believes in its employees and invests in their success.” - Morgan D., Sr. Unit Manager
What we offer you
Benefits and Perks
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Want more details? Check out our Symetra Benefits Overview
Compensation
Hourly Range: $36.08 - $60.10 plus eligibility for annual bonus program