Director of Product Management, Infrastructure and Operations

Symetra has an exciting new opportunity to join us as Director of Product Management, Infrastructure and Operations!

About the role

In this role, you will lead a unified product strategy across the organization, aligning cross-team efforts and driving clear, actionable roadmaps. You’ll mentor and develop a high-performing product team while partnering closely with developers and engineers as your primary customers. Operating at the intersection of infrastructure and operations, you’ll use your technical fluency and leadership to influence partners, build strong cross-functional relationships, and create clarity and momentum in a complex environment.

What you will do

• Lead strategy and execution across a portfolio of products, aligning with customer needs and business goals
• Connect initiatives across teams into a cohesive strategy with clear priorities and roadmaps
• Partner with cross-functional and executive leaders to shape product direction and deliver outcomes at scale
• Establish and evolve product management best practices across teams
• Manage, coach, and support product managers to drive strong, shared outcomes
• Leverage customer insights and performance data to inform prioritization and continuous improvement
• Bring domain expertise in infrastructure and operations to guide product decisions
• Collaborate closely with developers and engineers, bridging business, platform, and technical needs
• Build strong relationships and influence across teams to drive alignment and execution in a fast-paced environment

Why Work at Symetra

Here’s what some of our employees have to say about why they work at Symetra:

“I chose Symetra because I heard it was a pro-employee company—and it’s absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow—both within your role and beyond—make it a great place to build your career.” - Alicia L., Claims Examiner

"Symetra cares about doing what's right for their customers and that we have a great culture." - Jackie B., Regional Account Manager

What we offer you

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $171,300 - $285,600 plus eligibility for the company annual bonus program.