Back to jobsCommunicates job expectations and sets priorities.
Plans, organizes, supervises associate work schedules, and monitors workflow.
Ensure training needs are identified and met to improve skills, competencies and promote associate development.
Ensure adherence to established processes, procedures, methodologies, and continuous improvement to implement best practices.
Ensure staffing levels are in line with business requirements for Production volumes and, where applicable, Pre-Production, Prototype, and Past Model (Parts & Service)
Set associate objectives and conduct performance reviews
Generates weekly/monthly/annual reports, metrics, and key process indicators as required by Management
Assists in the preparation and maintenance of annual budgets
Resolve customer and internal issues to facilitate the implementation of group objectives and achieve customer satisfaction.
Assure that Customer and Business Unit specific requirements are met.
Perform Audits on standards, tools, and processes linked to key performance indicators.
Prepare and maintain updated job descriptions ensuring functions are aligned with processes and procedures.
Maintains accurate department records and documentation
Assist HR with resolution of compliance, safety, integrity issues and/or Associate concerns within the team
Assists management in meeting corporate and departmental goals and objectives
Supports YNA Corporate, Environmental, Quality, Health & Safety policies and departmental standards and policies
Knowledge and application of the following systems: