Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Analyst Customer Recovery Standards & Programs in the United States.
This role plays a key part in supporting the execution and continuous improvement of customer recovery programs within a complex airline operations environment. You will help coordinate cross-functional initiatives that enhance efficiency, compliance, service quality, and customer satisfaction across multiple operational teams. Acting as a central point for process documentation and standardization, you will ensure that updates to policies, procedures, and recovery standards are clearly communicated and properly implemented. The position requires strong analytical and organizational skills to track multiple initiatives, support rollout planning, and monitor program performance. You will collaborate closely with operational, customer support, and training teams to align processes and ensure consistency across the organization. This is a highly collaborative and detail-oriented role ideal for someone who thrives in structured yet fast-paced operational environments.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Analyst Customer Recovery Standards & Programs in the United States.
This role plays a key part in supporting the execution and continuous improvement of customer recovery programs within a complex airline operations environment. You will help coordinate cross-functional initiatives that enhance efficiency, compliance, service quality, and customer satisfaction across multiple operational teams. Acting as a central point for process documentation and standardization, you will ensure that updates to policies, procedures, and recovery standards are clearly communicated and properly implemented. The position requires strong analytical and organizational skills to track multiple initiatives, support rollout planning, and monitor program performance. You will collaborate closely with operational, customer support, and training teams to align processes and ensure consistency across the organization. This is a highly collaborative and detail-oriented role ideal for someone who thrives in structured yet fast-paced operational environments.
