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Jobgether

Analyst Customer Recovery Standards & Programs

USPosted Yesterday
Full-timeremote

Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Analyst Customer Recovery Standards & Programs in the United States.

This role plays a key part in supporting the execution and continuous improvement of customer recovery programs within a complex airline operations environment. You will help coordinate cross-functional initiatives that enhance efficiency, compliance, service quality, and customer satisfaction across multiple operational teams. Acting as a central point for process documentation and standardization, you will ensure that updates to policies, procedures, and recovery standards are clearly communicated and properly implemented. The position requires strong analytical and organizational skills to track multiple initiatives, support rollout planning, and monitor program performance. You will collaborate closely with operational, customer support, and training teams to align processes and ensure consistency across the organization. This is a highly collaborative and detail-oriented role ideal for someone who thrives in structured yet fast-paced operational environments.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Analyst Customer Recovery Standards & Programs in the United States.

This role plays a key part in supporting the execution and continuous improvement of customer recovery programs within a complex airline operations environment. You will help coordinate cross-functional initiatives that enhance efficiency, compliance, service quality, and customer satisfaction across multiple operational teams. Acting as a central point for process documentation and standardization, you will ensure that updates to policies, procedures, and recovery standards are clearly communicated and properly implemented. The position requires strong analytical and organizational skills to track multiple initiatives, support rollout planning, and monitor program performance. You will collaborate closely with operational, customer support, and training teams to align processes and ensure consistency across the organization. This is a highly collaborative and detail-oriented role ideal for someone who thrives in structured yet fast-paced operational environments.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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201-500 employees
Brussels, BE
Website