Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Delivery Director in United States.
This senior individual contributor role sits at the core of strategic customer success and operational governance, ensuring alignment between enterprise clients and internal delivery teams. You will act as the primary business relationship owner for key accounts, overseeing contract execution, service delivery coordination, and cross-functional alignment across complex environments. Working closely with senior stakeholders on both sides, you will ensure expectations, obligations, and outcomes are clearly defined and consistently met. The role requires strong commercial acumen, exceptional communication skills, and the ability to influence without direct authority. You will operate as a central connector between delivery, product, legal, finance, and customer success teams, ensuring smooth execution of commitments. This position is highly visible and critical to maintaining trust, stability, and long-term value in strategic customer relationships.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Delivery Director in United States.
This senior individual contributor role sits at the core of strategic customer success and operational governance, ensuring alignment between enterprise clients and internal delivery teams. You will act as the primary business relationship owner for key accounts, overseeing contract execution, service delivery coordination, and cross-functional alignment across complex environments. Working closely with senior stakeholders on both sides, you will ensure expectations, obligations, and outcomes are clearly defined and consistently met. The role requires strong commercial acumen, exceptional communication skills, and the ability to influence without direct authority. You will operate as a central connector between delivery, product, legal, finance, and customer success teams, ensuring smooth execution of commitments. This position is highly visible and critical to maintaining trust, stability, and long-term value in strategic customer relationships.
