Job Description
Our services impact EVERY Montanan!
MISSION STATEMENT
To be the nation's most citizen oriented, efficiently administered, state tax agency.
The Montana Department of Revenue administers almost 40 state taxes, property appraisals, alcoholic beverage laws, cannabis laws, and unclaimed property for the state of Montana. The Technology Services Division is an internal support division that provides application development, quality assurance and technical operations (network and desktop) services to all other Department of Revenue divisions in meeting their goals and objectives of providing services to the State of Montana and its citizens.
What We Can Offer You
The State of Montana's comprehensive benefits package includes:
Health, dental, and vision care; life insurance; and long-term disability. The State currently contributes $12,648/year toward these benefits.
Free health care for employees and eligible family member at Montana Health Centers.
Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information, which are free resources.
Retirement plans- The State currently contributes 9.17%, vested after 5 years of continuous employment.
Paid vacation- starting at 15 days a year.
Sick leave- 12 days a year.
11 holidays, including a floating holiday, which can be used any time.
Flexible hours.
Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
Visit the Health Care and Benefits Division for more information at https://benefits.mt.gov/ In addition to employee benefits, there are a wide range of advancement opportunities throughout the Department of Revenue.
DUTIES
Job Overview:
This position resides in the Technology Services Division (TSD) of Department of Revenue. The Information Protection Specialist is responsible for helping to ensure that the appropriate operational information protection posture is maintained for each of the department’s information systems. Duties include developing and implementing Information Protection (IP) policy and procedure; coordinating the identification, implementation, and assessment of the common information protection controls which includes ensuring employees are provisioned the necessary access to effectively execute their duties; evaluate and recommends measures for department operations to maintain required levels of information protection; review information systems security procedures; provide system documentation and user support to ensure the continuity and compliance of department business operations; evaluates real or suspected events within the agency; develops agency policies, standards, and procedures for evaluating and referring the investigation to other qualified entities, including law enforcement and; providing resolution recommendations. This position reports directly to the Chief Information Protection Officer (IPO) and does not supervise other staff.
Knowledge of:
· Principles and practices of computer science and information systems administration
· Common best practices in information technology processes
· Information security techniques and processes; data base auditing techniques and programs
· Computer equipment and technology systems used, or likely to be used, by the department
· Disaster recovery planning and implementation
· Customer service principles and processes including customer needs assessment
· Evaluation of customer satisfaction
· Meeting quality standards for services
Skills in:
- Research and analysis
- Accuracy and attention to detail
- Conflict resolution & customer service
- Microsoft programs and other data base applications
- Written, verbal, and interpersonal communication
You would be a great fit for this position if you:
- Demonstrate self-motivation
- Follow instructions
- Provide timely, customer service
- Handling multiple priorities under deadlines
Working Conditions
- Work hours may exceed 40 hours from time to time, including weekends.
- Office environment.
- Lifting is infrequent, less than 15 pounds.
- Some travel may be required, must have a valid driver’s license.
REMOTE/TELEWORK: This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.
***This is an incomplete list of job duties. For a complete job description please contact Human Resources. ([email protected] or 406-444-9858)
(All computer systems and tax guidelines will be trained on the job.)
REQUIRED APPLICATION MATERIALS
Please submit the following application material:
Resume
Complete state application
Submissions incomplete or missing relevant materials will not be reviewed or considered.
This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
"Effective May 26, 2026, this agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/ .”
Successful applicants are required to successfully pass DOR tax and background check(s).
EDUCATION / EXPERIENCE
The above competencies are typically acquired through a combination of education and experience equivalent to:
· Bachelor’s degree in computers, information systems, or closely related field.
· Five years of job-related work experience.
· Preferred work experience includes information security and internal controls; data system auditing; troubleshooting software and hardware; network administration; operating systems; user support; business analysis; and project management. Recommend certification or training in Information Protection.
· Other combinations of education and experience will be evaluated on an individual basis.
The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
